| CSE – Customer Support Engineer | CSE | <div class="ExternalClassA554C45C8DB141CA9A78383FFFABDDD0" style="color:#333333 !important;"><h6> Level: Entry - Fresh Graduate </h6><h6>Qualifications:</h6><ol style="list-style-type:decimal;"><li> Bachelor degree in Computer Engineering, Electrical Engineering, Telecommunication Engineering or equivalent </li><li> Bachelor degree in Computer Science, Software Engineering, or equivalent </li><li><p> Cisco Certified Network Associate (CCNA) or higher is a plus </p></li></ol><h6>Skills:</h6><ol style="list-style-type:decimal;"><li> Very Good English language </li><li> Very Good Communication Skills<br><br><br></li></ol></div><br>
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| Professional Services Engineer- Security | PSES | <div class="ExternalClass164C23AD9C7B4CFCB395D30F2BD49341" style="color:#333333 !important;"><p>The incumbent will work as part of a team, creating training content on various Cyber Security Domains. The ideal candidate should have expertise in at least one of the below domains: </p><p>a.   Manage:  people with experience creating and running cyber management programs, covering governance, risk, and compliance </p><p>b.  Detect: people who have experience working in a SOC, creating playbooks, and devising detection strategy</p><p>c.  Defend: this covers all areas of defending a business, like the people who are network security architects, have secure application development, or have dev sec ops, end point security, cloud and  virtualization security and Cryptography experience</p><p>d.  Respond: this is all about incident response, building both a program for it and an emergency response</p><p>e.  ICS: this is applying all the above to ICS and IOT networking. People who have experience with Oil and Gas would be really beneficial </p><p>
<strong>Experience:</strong></p><ul><li>10+ years in the domains mentioned above with focus on the training </li></ul><p>
<strong>Skills Required: </strong></p><ul><li>Proficient at creating training documentation and manuals as the roles will be very centered around creating the collateral for Cyber Security training program</li><li>Previous experience conducting training is recommended<br></li><li>Proficient with MS PowerPoint  </li></ul><p><br></p></div><p>
<a class=" btn btn-defualt NewResume" href="mailto:Careers@estartasolutions.com?subject=Professional%20Services%20Engineer-%20Security" style="color:#ffffff !important;font-weight:bold !important;float:right !important;">Submit Your Resume</a></p> <br><br><br> | https://www.estarta.com/Vacancies/Pages/Professional-Services-Engineer--Security.aspx |
| Professional Services Engineer- Implementation | PSEI | <div class="ExternalClass9E4BFEB9FE9C48F58F1BBA9E0E1FF8E7" style="color:#333333 !important;"><p>The incumbent will work as part of a team, where the focus will be more on the full end to end PDI type implementation. </p><p>The ideal candidate should have expertise in at least one of the below domains: </p><ul><li>MPLS/ R&S Resources</li><li>EPNM/Prime Infrastructure</li><li>Senior ACI</li><li>UCS / Hyper flex resource</li><li>Security (ISE & NGFW)</li><li>Wireless Resource </li></ul><p>
<strong>Experience:</strong></p><p>5+ years in the domains mentioned above with focus on training </p><p>
<strong>Skills required: </strong></p><ul><li>CCIE certified, preferably </li><li>Plan, design, and Implementation experience</li></ul><ul><li>Previous experience conducting training is recommended</li><li>Proficient with MS PowerPoint <br><br></li></ul></div><p>
<a class=" btn btn-defualt NewResume" href="mailto:Careers@estartasolutions.com?subject=Professional-Services-Engineer%20-%20Implementation" style="color:#ffffff !important;font-weight:bold !important;float:right !important;">Submit Your Resume</a></p> <br><br> | https://www.estarta.com/Vacancies/Pages/Professional-Services-Engineer--Implementation.aspx |
| Dot Net Developer | DND | <div class="ExternalClass9A2C3E6A26604C43B968A15269EBB945" style="color:#333333 !important;"><h6> Level: Junior, fresh graduates are welcome to apply as well </h6><h6>Qualifications:<br></h6><p> Bachelor degree in Computer Science, Computer Engineering or any related field. </p><h6>Skills:</h6><ol style="list-style-type:decimal;"><li> C#, ASP.NET, ADO, Entity Framework, XML, XSLT, XPath, OOP, HTML, HTML5, CSS , MVC, Ajax , JavaScript, Web Services, WCF, IIS, Visual Studio, and SQL Server 2008/2012 </li><li> SharePoint development and administration is a Plus </li><li> High level of fluency in English: Written and spoken</li></ol></div><p>
<a class=" btn btn-defualt NewResume" href="mailto:Careers@estartasolutions.com?subject=%20Dot%20Net%20Developer" style="color:#ffffff !important;font-weight:bold !important;float:right !important;">Submit Your Resume</a></p> <br><br><br> | https://www.estarta.com/Vacancies/Pages/Dot-Net-Developer.aspx |
| High Touch Engineer (HTE) | HTE | <div class="ExternalClass34F577F4B148430ABF5B0A17720D19A2" style="color:#333333 !important;">
<h6>Level:Senior/Expert<br></h6><h6>Duties and Responsibilities:</h6><ol style="list-style-type:disc;"><li>Provide network-level problem resolution, including troubleshooting on the entire network for complex and critical issues.</li><li>Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions. </li><li>Provide software referrals to address critical problems identified across customer’s install base. </li><li>Review and analyze trends and work with the High Touch Operations Managers (HTOM) in providing quarterly reports detailing corrective action plans, and other actions planned for the next quarter. </li><li>Shorten the time to resolution during complex and critical situations by using knowledge of the customer network and their operations. </li><li>Assist the Focused Technical Support (FTS) Teams, Technical Center, and HTOM, on any specific matters which may arise in the delivery of the High Touch Support Services on their customers’ accounts. </li><li>As part of a team of 7, provide 24x7 mission critical support to external customers. </li></ol><h6>Skills:</h6><ol style="list-style-type:disc;"><li>Strong technical presentation skills, in addition to providing knowledge transfer</li><li>Ability to leverage and contribute to virtual teams. </li><li>Good understanding of the business process and requirements in a support environment. </li><li>Focus on the network-level or application support versus device-level support. </li><li>Resolution ownership, regardless of technology involved. </li><li>Results driven and focus on the customer. </li><li>Proven leadership skills with the ability to engage and coordinate with other technical resources seamlessly during the troubleshooting process. </li><li>Strong commercial awareness, full appreciation of the impact that network outages can have on the customers’ core business. </li><li>Excellent written and verbal communication skills. </li><li>Ability to work successfully in a cross-functional matrix environment. </li></ol><h6>Qualifications and Requirements:</h6><h6>Education:</h6><ol style="list-style-type:disc;"><li>Bachelor degree in Computer Engineering or any equivalent field.</li></ol><h6>Experience :</h6><ol style="list-style-type:disc;"><li> 4+ years of experience in a network engineering or a telecommunications support environment. </li><li> CCNP, CCIP, CCIE or equivalent networking qualification is highly desirable. </li><li> Service Provider customer experience is desirable. <br></li></ol></div><p>
<a class=" btn btn-defualt NewResume" href="mailto:Careers@estartasolutions.com?subject=High%20Touch%20Engineer%20(HTE)" style="color:#ffffff !important;font-weight:bold !important;float:right !important;">Submit Your Resume</a></p> <br><br><br> | https://www.estarta.com/Vacancies/Pages/High-Touch-Engineer-(HTE).aspx |
| Internship | ISP | <div class="ExternalClass1A318F6981434186840AB9F872EB6DCB" style="color:#333333 !important;">
<h6>Requirements:</h6><ol style="list-style-type:decimal;"><li> Candidates should be in their graduation year in college studying for a bachelor degree in computer engineering, computer science, software engineering or a relevant area of study </li><li>Very good background in networking</li><li>Very good command of English language</li><li>Very good communication and interpersonal skills<br></li></ol></div><p>
<a class=" btn btn-defualt NewResume" href="mailto:Careers@estartasolutions.com?subject=Internship" style="color:#ffffff !important;font-weight:bold !important;float:right !important;">Submit Your Resume</a></p> <br><br><br> | https://www.estarta.com/Vacancies/Pages/Internship.aspx |
| Senior Accountant (Payroll Specialist) | SA | <p></p><p>Main Requirements:<br></p><p>-          B.A. in Accounting</p><p>-          Excellent English language and communication skills</p><p>-          Excellent knowledge in preparing payroll packages (payroll, social security & employees' income tax)</p><p>-          Expertise in using Microsoft Excel and analytics</p><p>-          Minimum 3 years of relevant experience<br></p><p>
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| Junior Accountant | JA | <p><span style="color:#666666;">Main Requirements:</span></p><p>-          B.A. in Accounting<br></p><p>-          Excellent English language and communication skills</p><p>-          Very Good knowledge in using Microsoft Excel</p><p>-          Fresh graduate or up to one year of experience<br></p><p>
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<a class=" btn btn-defualt NewResume" href="mailto:Careers@estartasolutions.com?subject=Junior%20Accountant" style="color:#ffffff !important;font-weight:bold !important;float:right !important;">Submit Your Resume</a></p> <br><br><br> | https://www.estarta.com/Vacancies/Pages/Junior-Accountant.aspx |
| Junior Data Analyst | JDA | <div class="ExternalClassC6555AA6506749E6AE2E5C63535F1BE8" style="color:#333333 !important;"><h6>Level: Junior</h6><h6>Ideal Qualifications and Experience:<br></h6><ol style="list-style-type:decimal;"><li> Bachelor's Degree in Mathematics, Economics, Computer Science, Information Management, or related area </li><li>(0 - 1) years working experience in a data quality/analysis role</li></ol><h6>Skills:</h6><ol style="list-style-type:decimal;"><li>Strong computer skills in Excel & Access (pivot tables, v-lookups and formulas) are critical; SQL knowledge is a plus</li><li>Strong analytical skills with the ability to collect, organize, analyze, interpret and disseminate significant amounts of information with attention to detail and accuracy</li><li>Basic relational database understanding</li><li>Strong written/verbal communication, presentation, and relationship building skills<br></li><li> Ability to work collaboratively with professionals at all levels of the organization (internal customer service)<br></li><li>Java scripting, SPSS is a plus</li></ol> <br><br></div><p>
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| Junior IT Support Specialist | JIS | <div class="ExternalClass2AC8E1B3163846798D10DA193E1BBFC5" style="color:#333333 !important;"><h6>Level: Junior<br></h6><h6> Qualifications and Requirements: </h6><ol style="list-style-type:decimal;"><li>Bachelor degree in computer science or a related field</li><li>0-1 Year of experience</li><li>Knowledge in installing and configuring computer hardware, software, systems, networks, printers and scanners</li><li>Good troubleshooting skills</li><li>Good communication skills</li></ol><h6> Job Responsibilities: </h6><ol style="list-style-type:decimal;"><li>Talking to clients and computer users to determine the nature of any problem they encounter</li><li>Logging and processing support calls</li><li>Monitoring and maintaining computer systems and networks</li><li>Troubleshooting system and network problems and diagnosing and solving hardware or software faults</li><li>Providing support, including procedural documentation and relevant reports</li><li>Following diagrams and written instructions to repair a fault or set up a system</li><li>Supporting the roll-out of new applications</li><li>Setting up new users’ accounts and profiles and dealing with password issues</li><li>Working continuously on a task until completion (or referral to third parties, if appropriate/necessary)</li><li>Prioritizing and managing many open cases at one time</li><li>Testing and evaluating new technology</li><li>Conducting electrical safety checks on computer equipment</li></ol> <br><br></div><p>
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| Senior Network Engineer | SNE | <div class="ExternalClass57FE74C5542349A1BDAC4DBB87A6DE96" style="color:#333333 !important;"><h6>Level: Senior/Expert</h6><h6>Qualifications and Requirements:<br></h6><ol style="list-style-type:decimal;"><li> Bachelor degree in one of the following subjects:
<ol style="list-style-type:disc;"><li> Computer Science </li><li>Computer Software/Computer Systems Engineering</li><li>Computer Systems and Networks</li><li>Electrical/Electronic Engineering</li></ol></li><li> Cisco Certified Network Professional (CCNP) certificate is required </li></ol><h6>Requirements:</h6><h6>2+ Years of experience in:</h6><ol><li>Managing/supporting Cisco network infrastructure</li><li>Strong understanding of network design and topology</li><li>Experience troubleshooting Cisco switches and routers</li></ol> <br><br></div><p>
<a class=" btn btn-defualt NewResume" href="mailto:Careers@estartasolutions.com?subject=Senior%20Network%20Engineer" style="color:#ffffff !important;font-weight:bold !important;float:right !important;">Submit Your Resume</a></p> <br><br><br> | https://www.estarta.com/Vacancies/Pages/Senior-Network-Engineer.aspx |
| Senior Software Engineer | SSE | <div class="ExternalClass21E5826F18894315A0908D6902832A6B" style="color:#333333 !important;"><h6>Level: Senior-Experienced<br></h6><h6>Qualifications:</h6><ol style="list-style-type:decimal;"><li> B.Sc. degree in computer science or a bachelor degree in a relevant field</li><li> An experience of (2-4) years in web development using Microsoft ASP.NET</li></ol><h6>Skills:</h6><ol style="list-style-type:decimal;"><li>Very Good Knowledge in SharePoint 2013 Development and Administration</li><li>Very Good knowledge in C# development</li><li>Good Knowledge in JavaScript and JQuery</li><li>Good knowledge in DB development</li><li>Good Troubleshooting skills</li><li>Very Good communication skills</li></ol> <br><br></div><p>
<a class=" btn btn-defualt NewResume" href="mailto:Careers@estartasolutions.com?subject=Senior%20Software%20Engineer" style="color:#ffffff !important;font-weight:bold !important;float:right !important;">Submit Your Resume</a></p> <br><br><br> | https://www.estarta.com/Vacancies/Pages/Senior-Software-Engineer.aspx |
| Technical Center Manager | TCM | <div class="ExternalClass1CAA905D0BA442C19B1834A692B9EB5B" style="color:#333333 !important;"><h6> Level: Manager - Experienced </h6><h6>Key Responsibilities:<br></h6><p> Bachelor degree in Computer Science, Computer Engineering or any related field. </p><h6>Skills:</h6><ol style="list-style-type:disc;"><li> Lead teams of customer support engineers who respond to service requests and resolve customer issues </li><li> Handle escalations and assume ownership for the end-to-end customer experience </li><li> Serve in a liaison role; create a bridge that connects the technical and business perspectives of customer engagements </li><li> Demonstrate knowledge of processes and team dynamics across the organization, as well as the superior coaching and motivational skills required to engage, develop, and retain top talents in a high-performance team </li><li> Supervise activities of CSE team with responsibility for results in terms of customer service satisfaction </li><li> Manage workload, and distribute it among team members, including the implementation of innovative case management techniques </li><li> Demonstrate industry awareness </li><li> Manage CSEs of all levels; generally responsible for a team of 15 to 20 + people </li><li> Provide management guidance to all levels of employees on accomplishing goals </li></ol><h6>Qualifications and Requirements:</h6><h6>Education:</h6><ol style="list-style-type:disc;"><li> B.Sc. or B.A. in IT or management fields Experience: 6+ years previous management experience in customer service or call centers </li></ol><h6>Skills:</h6><ol style="list-style-type:disc;"><li>Drive for results</li><li>Acting as an escalation point for customers and senior Estarta Management on customers' behalf.</li><li>Problem solving & critical thinking</li><li>Teamwork and partnership</li><li>General networking knowledge is preferable</li><li>Proven excellent managerial skills</li><li>Excellent communication skills</li><li>Time management skills</li></ol><br><br></div><p>
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| Senior NOC Engineer | SNOE | <div style="color:#333333 !important;">
<p>Requirements & Responsibilities:<br></p><div>• Bachelor degree in Engineering or any equivalent field</div><div>• 4+ years working in NOC, a datacenter or networking</div><div>• Excellent communication skills<br></div><div>. Follow documented escalation processes.</div><div>• Provide advanced troubleshooting for platforms and drive the issue/problem resolution process.</div><div>• Understanding and exceeding all SLA commitments.</div><div>• Recommend process/procedure improvement</div><div>• Problem Management</div><div>• Perform Root Cause Analysis of problems, propose and implement remediation actions</div><div>• implementation of fault fixes and patches for Problems</div><div>• Change & Configuration Management.<br></div><div>• Implementing changes as per agreed change management process.</div><div>• Activation/Deactivation/Provisioning of Service requests through Change Management Process</div><div>• Perform approved configuration changes during entity migrations</div><div>• Managing the change process</div><div>• Reporting on the implemented changes</div><div>• Asset Management</div><div>• Perform Asset management including License Management .</div><div>• Vendor Management</div><div>• The NOC team would co-ordinate with the vendors on behalf of the customer and the customer’s agreed SLAs with the vendor.</div><div>• Ensure all contracts are renewed in a timely manner by informing the Customer in advance</div><div>• CCNA,CCNP or other field certifications</div><div>- Applicants to cover one of these technologies:</div><div>• Enterprise Networking,</div><div>• Software Defined Networking</div><div>• Collaboration ((4000- 5000 IP Telephony).</div><div>• Network Security (FW,IPS,ISE,WSA,ESA, stealth watch, AMP, Redware)</div><div>• Data Center Networking (ACI/N9K/APIC,MDS)</div><div>• Cisco Compute (UCS, Hyperflex, VMW).</div><div>• Cisco WiFi (access point and control).</div><div>
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| Other | OTR | <div class="ExternalClass485B51D77555472799B34F118DE66DD7" style="color:#333333 !important;"><h6>Interested in working with us? Please upload your CV:<br></h6></div><p>
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