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Job Title

Nutanix / Resident Engineer

Department

Professional Services and Solutions

Level

Senior

Location

Cairo, Egypt

Role Description

  • Assess current usage of Nutanix products (core and portfolio) and drive adoption.
  • Ensure a good customer experience through effective administration and support of the customer’s existing Nutanix environment, covering:
  • Installation and configuration of Nutanix core products
  • Upgrades and patching
  • Migration from 3-tier to Nutanix
  • Cross-hypervisor migrations, e.g., ESXi to AHV
  • Proactive monitoring of alerts and remediation
  • Troubleshooting, performance, and availability issues
  • Capacity planning and reporting
  • VM lifecycle management (creation, deletion, cloning, snapshot, etc.)
  • Collaborate with Nutanix support for advanced troubleshooting.
  • Participate in the planning and execution of DR drills.
  • Act as a trusted advisor to the customer while providing guidance on Nutanix best practices, reference architecture, and validated designs.
  • Leverage Nutanix products and features to automate administrative tasks.
  • Collaborates with the Nutanix Sales Team in identifying and communicating new opportunities as well as ongoing customer status and reporting.
  • Keep the customer well-informed by providing status reporting on projects, updates to software, and any ancillary documentation.
  • Conduct PoCs for Nutanix portfolio products.
  • Training and enablement of customer resources.

Required Skills

  • Sound experience of 8–10 years in system administration and virtualization technologies
  • Excellent knowledge of Nutanix AOS/AHV and/or Hyper-V, VMware ESXi, or other converged or hyperconverged platforms.
  • Able to independently analyze and diagnose highly complex problems across different platforms.
  • customer-centric approach and excellent communication skills
  • High level of comfort performing whiteboarding sessions, group presentations, and other customer-centric documentation.

Qualifications & Certificates

VMware certification, such as VCP or VCAP.
Nutanix NCP certified
∙ Migration of workload, both P2V and V2V.
∙ Project management
∙ ITIL practice, or certified (preferred) (Incident management, problem management)
∙ Understanding of storage technologies and data protection technologies like replication, snapshots, backup, restore, etc.
∙ Python/PowerShell scripting to automate tasks (desirable)