Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their investment.
In the Customer Service and Support (CSS) team, we are looking for people with a passion for delivering customer success. As a technical support engineer, you will own, troubleshoot, and solve customer technical issues. This opportunity will allow you to accelerate your career growth, honing your problem-solving, collaboration, and research skills, and developing your technical proficiency. This role is flexible in that you can work from home.
You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.
Qualifications and Certificates
“Nice to have” skills