Search
Close this search box.

Job Title

SCIM Security TSE

Department

Customer Support

Level

Intermediate to Senior

Location

Egypt

Role Description

– You review, investigate, and solve customer technical issues, collaborating within and across teams, and leveraging troubleshooting tools and practices. 
• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness. 
• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements.

Required Skills

Primarily, you should be skilled in:
1. Network Security Engineering or consulting
2. Systems Administration with focus on security concepts
3. Linux
4. Defender for Cloud and/or Sentinel (or other SIEMs)
5. Scripting and automation (PowerShell or Python, Java, or a similar language)
6. Containers
7. Vulnerability Assessment
8. Customer facing experience / Customer care
9. Cloud systems administration

Qualifications & Certificates

Qualifications
Required:
3+ years of technical support, technical consulting experience, or information technology experience OR Bachelor’s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
• Experience in Network Security Engineering or consulting, and, or Systems Administration with focus on security concepts, Defender for Cloud and Sentinel
• Customer-facing experience
• Enterprise cloud experience with any of the major cloud providers, including cloud security,
networking, and migration of multi-cloud or hybrid deployments
• Experience supporting large and complex geographically distributed enterprise environments with
1000+ users
– Experience in one or more of these areas is desirable.
• Experience with Linux
• Scripting and automation (PowerShell, Python, Java, or a similar language)
• Containers
• Vulnerability Assessment