A Trusted Partner

Estarta is a multinational ICT organization that is powered by exceptional minds. Boasting over three decades of experience transforming businesses through technology, we are a leading choice for industry leaders and global institutions.

Why Estarta?

At Estarta, we take great pride in providing high-quality project execution to a diverse group of clients and sectors. Customer-centricity is the cornerstone of our success and growing network. In order to ensure that we offer our clients optimal solutions for their business needs, we place a strong emphasis on developing long-term partnerships geared toward serving clients on multiple technologies and from different locations.

With over 30 years of industry knowledge, Estarta has established itself as a reliable partner for businesses in a variety of fields, including ITO, telecommunications and banking. We are dedicated to providing top-notch products and services that help our clients succeed in a quickly evolving digital environment.

Digitizing
Business

Our objective is to use technology to empower, accelerate and digitize businesses, and we do this by providing our customers with specialized solutions that are tailored to their specific requirements. We have a track record of executing high-quality projects and deliverables, and our professional service offering comprises software development, digital transformation, cybersecurity, managed services and much more.

Best Places to Work Certified

Our most valuable asset is our skilled team, and we are dedicated to giving Estartans a dynamic environment to collaborate, innovate and develop as they serve our clients from eight international locations. In 2023, our head office was awarded the “Best Places to Work” certification in Jordan.

Diversity, Equity, and Inclusion

At Estarta, DEI is part of our DNA. Estarta works hard to build a culture where women contribute equally to the success of our company and represent approximately half of our team, with strong representation at management levels. We have put DEI efforts at the heart of our recruiting, training and development efforts, with reporting tools, initiatives and supervisory bodies created to monitor our progress on an ongoing basis towards achieving our wider diversity and inclusion targets.

Meet Our Team

Mutaz Nabulsi

CEO

Mutaz Nabulsi

Mutaz H. Nabulsi, Ph.D is the CEO of Estarta Solutions – an ICT enabler and innovator that delivers Information Technology Outsourcing, Software Development as well as Intellectual Property and System Integration Services. Estarta Solutions was formed in 2002 through the merger of a US-focused outsourcing company, a Jordanian systems integrator and a strategic partnership with a multinational technology conglomerate.

Laith Majali

Senior Director of Operations

Laith Majali

Mr. Majali is the Senior Director of TAC at Estarta Solutions. He has extensive experience in the Telecommunications and Internet sectors, with strong focus on customer service, user experience, and business development. He joined Estarta in 2014 and served earlier as a Senior Customer Service Manager at Yahoo; Mr. Majali holds a Bachelor’s Degree in Finance and Banking.

Nadi Hamarneh

Decision Support Director

Nadi Hamarneh

Mr. Hamarneh is the Decision Support Director leading the Reporting, Analysis, and Quality departments, in addition to owning the communication and the contract management with Cisco. Mr. Hamarneh has more than 15 years of experience in Customer Experience, Operations, and Data Analysis domains, and has been actively involved in different projects and committees, providing support on different levels. He holds a bachelor’s degree in Computer Engineering.

Said Siksik

Vice President of Special Projects

Said Siksik

Mr. Alsiksik is the Vice President of Estarta Solutions leading special projects and responsible for new clients’ management. Through 20+ years of experience both in the technical and the business management domains, Mr. Alsiksik led the operational planning, strategic planning, and execution of business in many divisions at Estarta. He joined Estarta in 2004 & holds a Bachelor’s Degree in Telecommunications and Electrical Engineering

Robert Cepak

Director of Shared Services

Robert Cepak

Mr. Cepak is the Group Director for Shared Services at Estarta. Robert is responsible for managing Estarta’s Incident Management, Global Field Escalation Process and High Touch Operations Management services. Mr. Cepak was previously employed in the capacity of High Touch Operations Manager at Cisco Systems, and prior to that, he was an Incident Manager for Sabre’s Travel Network. Mr. Cepak’s central focus is Estarta’s operations and expansion in Europe. He holds an MA in Journalism, and is a holder of the ITIL Expert certificate.

Waseem Hayek

Director of Professional Services

Waseem Hayek

Mr. Hayek is the Director of Professional services at Estarta Solutions. He commands more than 16 years of professional experience in Customer Experience, Project Management Telecommunications, and Operations. He holds a Master’s Degree in Business Administration.

Mohammad Shkakhwa

Senior Director of Human Resources and Admin

Mohammad Shkakhwa

Mr. Shkakhwa is the Director of Human Resources and Administration, with more than 18 years of experience in Customer Care, Sales, Development, and Training. He started in Estarta a Senior Operations Manager at Cisco TAC Business Unit and progressed within the field of Talent Acquisition and Management as a Human Resources Director. Mr. Shkakhwa holds a Bachelor’s Degree in Accounting.

Fadi Sabbagh

Senior Director of Finance & Procurement

Fadi Sabbagh

Mr. Sabbagh is the Senior Director of Finance & Procurement, with more than 18 years of experience in complex accounting, auditing, and financial reporting within various multinational industries. He Joined Estarta back in 2011 and holds a Bachelor’s Degree in Accounting, in addition to professional certifications of CMA and CFC

Ahmad Dalqamouni

Director of Professional Services & Solutions

Ahmad Dalqamouni

Mr. Dalqamouni is the Director of the Professional Services and Solutions, has started his journey as an Estartan back in 2008 as a Software Engineer. Since that, he advanced his career successfully within Estarta’s management team. Mr. Ahmad has participated in delivering e-payment integration and e-services projects both in Jordan and in the Gulf area. He holds a Bachelor’s Degree in Computer Science with a minor in Banking and Finance.

Amira ElAli

Public Relations Manager

Amira ElAli

Mrs. Amira is the Communication and Public Relations Manager, with more than 13 years of experience in Communication, Public Relations, Brand and Image Management, Customer Support, Sales, and Marketing within various international industries. She Joined Estarta in 2019 and holds a Bachelors Degree in modern languages.

Ghalia Twal

Strategy Manager

Ghalia Twal

Ghalia was appointed as Strategy Manager for Estarta Solutions in May 2023, bringing a background that spans over seven years in the financial sector. Prior to this, she served as a Senior Associate for Capital Management at Capital Bank, specializing in Financial Risk Management. Ghalia also boasts a robust investment banking background, having held the position of Senior Financial Analyst at Capital Investments. In this role, she played a key role in numerous bond issuances, company valuations, and capital raises across Jordan and the MENA region. She also established a Research Department for Capital Investments, introducing it as a fourth line of business for the firm.

World-Class Quality

Everything we do reflects our dedication to quality and excellence, continuously striving to provide the best. By offering outstanding service and assistance, we develop long-term partnerships with our clients, some of which span multiple decades.