1. Introduction

Estarta is a professional services company headquartered at Queen Rania Street, Amman, Jordan. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our lead generation campaigns, including those conducted on LinkedIn, and through any other channels where you provide us with your details.

By submitting your information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

When you engage with our lead generation advertisements or landing pages, including LinkedIn Lead Gen Forms, we may collect the following categories of personal information:

• Full name
• Business email address
• Phone number
• Job title and professional role
• Company name and industry (where applicable)
• Any other information you voluntarily provide in a form field or inquiry

We collect this information only when you actively and voluntarily submit it through one of our forms or advertising campaigns.

3. How We Use Your Information

Estarta uses your personal data solely for legitimate business purposes, including:

• Contacting you about our services, solutions, and offerings that may be relevant to your professional needs
• Responding to inquiries or requests you have submitted
• Sending you relevant business communications, service updates, or promotional information about Estarta
• Scheduling consultations, demos, or meetings at your request
• Maintaining internal business records and managing our client relationships
• Improving our marketing effectiveness and the relevance of our outreach

We will only contact you for purposes consistent with the context in which you submitted your information. We will not contact you for purposes unrelated to our professional services.

4. Legal Basis for Processing

Estarta processes your personal data based on:

• Consent: You have voluntarily provided your information by submitting our lead form or responding to our advertisements.
• Legitimate Interests: We have a legitimate business interest in reaching out to prospective clients who have expressed interest in our services.

Where we rely on consent, you may withdraw that consent at any time (see Section 7 — Your Rights and Opt-Out Options).

5. Data Sharing and Third Parties

Estarta does not sell, rent, trade, or otherwise transfer your personal information to any third party for their own marketing or commercial purposes.

Subject to maintaining the same level of protection offered by Estarta hereunder, your data may be disclosed / made available to:

• Certain vendors who provide services to our company, such as sending personalized communications, storing data or web pages, but who will not process the data for their own purposes.
• Competent judicial and/or administrative authorities: (i) if required to do so by law or legal process, or (ii) in response to a request from the competent public authorities, or (iii) in the framework of a judicial or administrative procedure.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to equivalent privacy protections.

In all cases, we take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. We will retain your personal data until you withdraw such consent; or, for processing of personal data which is based on our legitimate interest, we will retain it until you object to such processing (and for as long as such legitimate interest overrides your interests and rights).

If you have not engaged with us and have not opted out, we will retain your information for a period of up to twenty-four (24) months from the date of initial collection. Upon expiry of this period, your data will be securely deleted or anonymized, unless a legal obligation requires us to retain it for longer.

You may request deletion of your data at any time by contacting us as described in Section 9.

7. Your Rights and Opt-Out Options

You have the right to control how your personal information is used by Estarta. Specifically, you have the right to:

• Right of access: You have the right to obtain confirmation as to whether or not Estarta is processing your personal data and to access to such personal data.
• Right to rectification: Your data will always remain yours, and as such, you can ask us to rectify it at any time if the data in our records is inaccurate or incomplete.
• Right to erasure and concealment: You may request, at any time, that your personal data be deleted or concealed from our files. However, as indicated in the section on data retention above, please note that in certain circumstances, compliance with current legislation may prevent the effective exercise of this right.
• Right to object: You may object to the processing of your data, on grounds relating to your particular situation, at any time to processing of personal data concerning you based on public interest or legitimate interest.
• Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or similarly significantly affects you.
• Right to restriction of processing: You may request the restriction of the processing of your data under certain circumstances, in which case we will only keep them for the exercise or defense of claims.
• Right to data portability: You have the right, under certain circumstances, to receive your personal data in a structured, commonly used and machine-readable format, and transmit it to another controller.
• Right to knowledge: You have the right to know and be made aware of any breach, infringement, or violation of the security and integrity of your data.

To exercise any of these rights, or to opt out of future communications from Estarta, you may:

• Reply directly to any email communication from us with the word “Unsubscribe” or “Opt Out”
• Contact us in writing using the details provided in Section 9 of this Privacy Policy.

We will process all opt-out requests promptly and within a reasonable timeframe, not to exceed thirty (30) days.

8. Data Security

Estarta declares and guarantees that it has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by users. These means include access controls, secure storage practices, and confidentiality obligations imposed on all personnel who handle personal data.

While we take the security of your data seriously, no method of transmission over the internet or electronic storage is completely secure. While we cannot guarantee absolute security, we undertake to process the same with the utmost confidentiality and discretion and to implement all security measures that we deem appropriate and reasonable.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:

Estarta Solutions

Queen Rania Street, Amman, Jordan

Email: Infosec@estarta.com

We will endeavor to respond to all enquiries within five (5) business days.

10. Updates to This Privacy Policy

Estarta reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon publication of the updated policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.